From: route@monster.com
Sent: Thursday, September 24, 2015 12:59 PM
To: hg@apeironinc.com
Subject: Please review this candidate for: Construction
This resume has been forwarded to
you at the request of Monster User xapeix03
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Samcstookey@gmail.com Samantha Stookey 1395 E. Plata Way, Sandy i 816.522.1211 Summary Performs beyond expectations in Administrative
Coordinator level across a multitude of varying fields and expertise. Over 20
years of experience delivering results to the benefit of organizations.
Proactive and organized, you’ll wonder how you ever managed without someone
like me by your side, reaching for the same goals of your company. Highlights
Current Career Highlights
Provide support to the Salt Lake City branch of
Uniform Rental and Leasing Systems through the following: § Putting professionalism into answering the phone line, as well as
greeting clients warmly and discovering what their needs are, determining how
to help them. § Final review of customer contracts and supporting documents before
submitting to the corporate office, ensuring that all are absolute. Acting as
Liaison between local management and corporate, assisting in the final result
of loyal and pleased customers. § Place orders for rental and direct order products for customers.
Became the Market Center expert in the daily orders, freeing other office
clerks 25% of their work day. § Assemble essential papers for Route Service Representatives; ensuring
each Representative has complete and accurate tools needed before leaving the
Market Center. § Point person for company wide test environment of paperless system.
Assist in working out bugs before rolling out to the rest of the Uniform
Division. Building rapport with customers and database teams to work on
solutions. § Assign company phones to Representatives, investigate monthly charges
to ensure accuracy, examine reports of broken phones and place requests for
replacements. § Produce copies of customer’s invoices generated from an Oracle
Database, then logging onto customers’ accounting websites to manually submit
charges, resulting in timely payments. § Research and report details of any accounts in jeopardy for District
Managers, General Manager, Controller, as well as Corporate Managers. Time is
essential, enabling the appropriate Manager to repair any issues with the
customer and save the account in the shortest time possible. § Inquire any account reported as not being serviced. Convey findings
weekly to the Market Center Controller and General Manager, assisting in
quick AR issue solutions. § Maintain accurate and clean filing system for user friendliness and
document preservation.
Most Recent Career
Highlights
§
Refashioned original position as
Administrative Assistant for the Recreation and Fitness departments into new
role of Office Manager. §
The first task I put forth in this
new position was to recruit, train, schedule, supervise and evaluate a new
team for the front office, including working closely with the Volunteer
Coordinator to ensure that office volunteers were also recruited, trained and
scheduled. §
Closely managing two small budgets
were now involved. Making decisions on what would be purchased for the office
and projects we put in place, was something I was happy to work on for our
departments. §
Was given clearance to join the
elite group allowed to sign on to the security system, created for the entire
church building, and issue security badges. This created a much needed
atmosphere of customer service for members, as well as a reprieve for the
security team. §
Oversaw the development &
execution of member retention strategies. o Monthly e-Newsletter created. o Brainstormed and implemented more member-involved activities,
creating a new ambiance and excitement in the center, the entire church, and
our community. §
Free comedy night sponsored by the
Fitness Center §
Olympics themed competition §
Team Extreme §
Founded Bark in the Park Annual
Community Event ·
Responsible for supervising and
executing all details of event ·
Organizing volunteers and paid staff ·
Soliciting material donations and
participating vendors ·
Promote event utilizing social
media, web calendars, print and related support materials, Press Releases ·
Coordinate and schedule services,
materials and support systems needed ·
Acquire necessary permits from Parks
Department and City ·
Maintain accurate and detailed files
of all events and items related to events ·
§
Ran aspects of financial
transactions; account collections, daily deposit of monies to finance, and
filing insurance for members and tracking payments. § Volunteered at the greeting desk for the church nursery, eventually
asking to be the Classroom Teacher for young walker room, bringing calm to a
previously chaotic environment. o With loving authority, directed other volunteers to co-teach Bible
lessons, assist with special projects relating to the lessons and/or
holidays, while still caring for the physical needs of the children. o Started a follow up program for children who had not been in
attendance, reaching out to parents to let them know they were cared for,
bringing a unity and connection to the classroom. Other Career Highlights
§
The first year of employment, I
studied the Optical field, volunteering for additional trainings and classes
whenever offered. §
As a proven leader, was promoted to
Office Manager before second year with the company. §
Within the next year, began to study
for the American Board of Opticianry Examination, paying out of pocket for
all materials, trainings, and testing. I passed with no suggestions from the
board on areas to improve in. Retained certification through 2011. Some of the responsibilities performed within the
office included: processing payroll for the owner, filing insurance claims,
A/R, hiring and training employees, monthly reports, piloted the year-end
inventory for the practice, and in charge of credentialing required by
insurance companies for the practice and Physicians. §
Put into operation the monthly
e-Newsletter campaign for the practice, as well as viable marketing
promotions. §
Sought out hosting websites. Devised
the practice website as well as maintained the pages. §
Stressed the importance of patient
education by fashioning an informative and easy to read article explaining in
detail, each option recommended to patients.
Single-handedly researched and set up a LLC and DBA
service to support customers with an assortment of activities. § Website development and progressive marketing materials § Wrote business plan that was an essential roadmap for business
success § Designed monthly newsletter for customer’s clientele; oversaw
production with local printer, labeled and mailed according to customer’s
time schedule § Sustained ACT database for a customer’s nation-wide clientele’s
information § Produced weekly payroll and paid bills for five businesses § Managed office and residential rental properties; Assisted with
construction of new homes § Supported households with time management tribulations throughout
metropolitan § Reorganized five years worth of unwieldy files, making them easily
accessible to owners
§ Demonstrated leadership by simplifying the position, doubling the
work load capacity § Served as intermediary between Merchandising and Advertising to meet
weekly deadlines for newspaper tabloids § Identified multiple concerns with new software structure; saw through
modification § Sustained multiple pricing zones within company database for commodities
used by retail stores nation-wide § Fashioned workbook designed for merchants to input their discontinued
items that downloaded weekly into our systems, improving communication and
leading to an effective and organized system Operating
Systems: All versions of Windows
and OSX Software: Microsoft products such as Outlook, Word, Excel,
Access, Publisher and PowerPoint. Databases:
ACT, Computerized Databases,
QuickBooks, Oracle, ABS, Upward On-Line Database Other:
Internet, Google Docs, Google
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